Sarah Mauet

Sarah Mauet (she/her) is a user experience (UX) researcher and strategist with 20 years of experience in tech design and development, multimedia communications, and higher education instruction and administration. Sarah has led large-scale tech design projects and conducted UX research for governments, courts, hospitals, universities, and startups. She specializes in designing innovative, human-centered solutions for complex challenges, and has a track record of leading award-winning, forward-thinking projects that successfully communicate, educate, and drive innovation. Since 2020, Sarah has focused on UX and justice-sector tech innovation to improve access to Justice (A2J).

As the UX4Justice Director and System Impact Area Lead, Sarah partners with courts, government organizations, and legal service providers to design or reimagine public-facing justice sector technologies to ensure that they serve the needs of all court users, including those navigating the legal system without the help of a lawyer. To do this, Sarah creates project-based, community-engaged UX4Justice courses that empower graduate students to apply design thinking, systems thinking, UX research and design, and trauma-informed design methodologies to solve real justice tech challenges. Sarah’s scholarship interests include A2J and the digital divide; best practices in human-centered design, UX research and design, and trauma-informed technology design; ethical tech; and AI and social justice.

Sarah is part of the Access to Justice Workgroup for the Arizona Supreme Court’s AI Steering Committee, and an Advisory Board Member of the Justice Technology Association.

Sarah holds a B.S. from Northwestern University, where she studied journalism and sociology, and an M.S. in Graphic Information Technology from Arizona State University.