Our Work

Lawyers have declared a monopoly over a service they are not providing: only lawyers are legally permitted to give legal advice, and 92% of low-income civil legal needs go unmet. Legal aid and pro bono alone will never close that justice gap. i4J is leveraging regulatory reform of the legal profession to create new service pathways to legal empowerment for under-represented populations.

With digital transformation demands increasing dramatically, i4J is applying user experience (UX) methodologies to evaluate and redesign existing and emerging public-facing justice sector technologies, such as online dispute resolution, court websites, and navigator tools, to ensure that they serve the needs of all court users as they navigate the civil legal system.

Innovations that advance access to justice can only succeed if the laws on which legal structures are built permit the innovation. Effective policy change requires access to and amplification of accurate and usable information about social justice problems and their ripple effects. i4J builds tools that aggregate the information advocates need to call for and advance disruptive change in their communities.